Miscellaneous

Repeatable Processes are Good, But People Make the Business

Every business leader I know struggles with the competing demands of finding and keeping employees motivated and satisfied, versus building and enforcing a set of repeatable processes that work. Obviously, both are required for a company to stay healthy and growing. In my experience, providing people leadership is the tougher challenge, and the more critical one. As a […]

Miscellaneous

Opinion: A Bad Ending for a Bad Manager

Like nearly everything that Donald Trump does, failure attends, awaiting its inevitable moment. Condos, casinos, airlines, universities, meat, vodka, environmental policy, foreign policy, trade wars, Covid-19–his cascade of calamity has left behind debt, economic destruction and more than 350,000 dead Americans. At a time when millions of small businesses are anxiously awaiting help from the federal […]