Face To Face And In Telemedicine, Patient Experience Depends On Nailing These 7 Hospitality Elements

Please note that the opinions in this piece, which was co-written by Patient Experience Consultant Micah Solomon, President, Four Aces Inc. and Hope Greig, FACHE, Mayo Clinic Patient Experience Operations Administrator, are of the authors, and do not necessarily represent their respective institutions. Getty Even in normal times, let alone in the face of today’s […]