An American Airlines Flight Attendant Just Shared an Incredible Final Message. It’s a Lesson in Emotional Intelligence

That date has come and gone, of course. And Breaunna Ross of American Airlines is now one of those affected employees. Faced with this fact, and flying her final assignment, the 29-year-old flight attendant delivered a heartfelt message to the passengers this week–one that was recorded and quickly went viral. Ross could have been angry, or upset, or […]